1. Acceptance of terms
These Terms of Service ("Terms") govern your access to and use of Lomalins (the "Service"), operated by Lomalins("we", "us", "our"), a company based in the United Kingdom.
By creating an account, starting a trial, or using the Service, you agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation.
If you do not agree to these Terms, do not use the Service.
2. Service description
Lomalins is a software-as-a-service platform that helps creators, brands, and teams research competitors and trends, generate scripts and content, create AI-powered videos, schedule posts, connect social accounts, and publish to third-party platforms. Features may include autopilot workflows, analytics, repurposing tools, and organisation/team management.
We may add, modify, or discontinue features at any time. The Service is provided on an "as available" basis. Certain features depend on third-party platforms and providers; availability is not guaranteed.
3. Accounts and eligibility
- You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You must provide accurate registration information and keep your account details up to date.
- You must promptly notify us of any unauthorised access or security breach at legal@lomalins.com.
- One person or legal entity may not maintain more than one free trial account unless expressly permitted by us.
4. Acceptable use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights
- Upload, generate, or publish unlawful, harmful, defamatory, harassing, fraudulent, or infringing content
- Impersonate others or misrepresent your affiliation with a person or organisation
- Attempt to gain unauthorised access to the Service, other accounts, or connected systems
- Reverse engineer, scrape, or abuse the Service except as permitted by law or our written consent
- Circumvent usage limits, billing controls, or security measures
- Use the Service to send spam, malware, or unsolicited communications
- Generate or publish content that violates platform rules of connected social networks
We may investigate violations and suspend or terminate accounts that breach these Terms or pose risk to the Service or other users.
5. Subscriptions, billing, and refunds
Plans and trials
Paid features are offered on subscription plans as described on our pricing page. We may offer a free trial (currently 7 days where advertised); trial terms, included features, and eligibility are shown at signup and may change.
Billing
- Subscriptions are billed in advance on a recurring basis (e.g. monthly) through Stripe unless otherwise stated
- Prices are shown in USD unless otherwise indicated; taxes may apply based on your location
- You authorise us and our payment processor to charge your payment method for recurring fees until you cancel
- Failure to pay may result in suspension or downgrade of your account
Cancellation
You may cancel your subscription through account billing settings or by contacting support. Cancellation takes effect at the end of the current billing period unless otherwise stated. You will retain access to paid features until that date.
Refunds
Except where required by applicable consumer law (including UK Consumer Rights Act 2015 where applicable), fees are non-refundable. We do not provide refunds for partial billing periods, unused features, or accounts terminated for breach of these Terms. If you believe you were charged in error, contact billing@lomalins.com within 14 days.
Price changes
We may change subscription prices with reasonable notice. Price changes apply to subsequent billing cycles; continued use after notice constitutes acceptance of the new price.
6. Intellectual property and content ownership
Our IP
The Service, including its software, design, branding, documentation, and underlying technology, is owned by us or our licensors and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or proprietary materials except as needed to use the Service.
Your content
You retain ownership of content you upload or create using the Service ("Your Content"), subject to third-party rights. You grant us a worldwide, non-exclusive licence to host, store, process, reproduce, modify (for technical purposes such as formatting or rendering), and display Your Content solely to provide and improve the Service, including generating outputs you request and publishing to platforms you authorise.
AI-generated output
Subject to your compliance with these Terms and applicable law, you may use AI-generated scripts, videos, and other outputs for your commercial or personal purposes. You are responsible for reviewing outputs for accuracy, legality, and suitability before publication. We do not guarantee that AI outputs are original, non-infringing, or error-free.
Feedback
If you provide suggestions or feedback, you grant us a perpetual, royalty-free licence to use it without obligation to you.
7. Third-party platforms and services
The Service integrates with third-party social networks, AI providers, payment processors, storage providers, and publishing tools. Your use of those services is subject to their respective terms and policies.
- You are solely responsible for compliance with each platform's rules, community guidelines, and API terms
- We are not responsible for actions taken by third-party platforms, including content removal, account restrictions, or API changes
- Connecting a social account authorises us to act on your behalf as configured in the Service (e.g. publishing scheduled posts)
- You may revoke platform access at any time through the Service or the third-party platform's settings
Third-party service outages may affect features such as publishing, analytics sync, or video rendering. We will use reasonable efforts to restore functionality but are not liable for third-party failures.
8. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.
Without limiting the foregoing, we do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- AI-generated content will be accurate, complete, or suitable for your purposes
- Publishing to third-party platforms will succeed in all cases
- Analytics or competitor data will be complete or up to date
Nothing in these Terms excludes or limits warranties that cannot be excluded under applicable law, including consumer rights in the UK where you qualify as a consumer.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOMALINS AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED BRITISH POUNDS (£100).
These limitations apply whether liability arises in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under applicable law.
10. Indemnity
You agree to indemnify and hold harmless Lomalins from claims, damages, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of any third-party rights or platform rules.
11. Termination
You may stop using the Service and close your account at any time through account settings or by contacting us.
We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees, pose a security risk, or if required by law. We may also discontinue the Service with reasonable notice where practicable.
Upon termination, your right to use the Service ends. Sections that by nature should survive (including payment obligations, IP, disclaimers, limitation of liability, and governing law) will survive termination.
12. Governing law and disputes
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.
If you are a consumer resident in the UK or EEA, you may also benefit from mandatory protections of the laws of your country of residence.
The courts of England and Wales shall have exclusive jurisdiction over disputes arising from these Terms, except where mandatory consumer law grants you the right to bring proceedings in your country of residence.
13. General
- Entire agreement — These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service
- Severability — If any provision is unenforceable, the remaining provisions remain in effect
- No waiver — Failure to enforce a provision is not a waiver of our rights
- Assignment — You may not assign these Terms without our consent; we may assign them in connection with a merger or sale
14. Contact
For questions about these Terms, contact:
- Email: legal@lomalins.com
- Billing: billing@lomalins.com
- Operator: Lomalins, United Kingdom
See also our Privacy Policy.
15. Changes to these Terms
We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Material changes may be notified by email or in-app notice. Continued use after the effective date constitutes acceptance where permitted by law. If you do not agree to updated Terms, you must stop using the Service.